​1. Introduction

 

At Soul Reach, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, book our retreats, or engage with our services.

 

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2. Information We Collect

 

Personal Information: When you book a retreat, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, payment information, and dietary preferences.

Technical Data: We collect data about your visit to our website, including your IP address, browser type, operating system, referral source, and the pages you visit. This information helps us improve our website and services.

Health Information: We may collect health-related information necessary for your participation in our yoga retreats, such as any medical conditions, allergies, or dietary restrictions. This information is collected with your explicit consent.

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3. How We Use Your Information

 

To Process Bookings: Your personal information is used to manage and process your bookings, including payment processing and customer service.

Communication: We may use your contact information to send you updates, promotional offers, and other information related to our services. You can opt out of these communications at any time.

Customization: We use information about your preferences and health conditions to customize your retreat experience, ensuring that we meet your needs and provide a safe environment.

Analytics: We use technical data to analyze website traffic, improve our services, and enhance user experience. This data is usually aggregated and anonymized.

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4. Cookies and Tracking Technologies

 

Cookies: Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control cookies through your browser settings.

Third-Party Tracking: We may use third-party services, such as Google Analytics, to track and analyze website usage. These services may use cookies and similar tracking technologies to collect and process data about your online activities.

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5. Sharing Your Information

 

Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering our services. These providers are obligated to protect your information and use it only for the purposes specified by us.

Legal Compliance: We may disclose your personal information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.

6. Data Security

 

Protection Measures: We implement a variety of security measures to safeguard your personal information, including encryption, firewalls, and secure access controls. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

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7. Your Rights

 

Access and Correction: You have the right to access the personal information we hold about you and to request corrections or updates to your data.

Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Withdraw Consent: If you have provided consent for the collection and processing of your personal data, you have the right to withdraw your consent at any time.

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8. International Data Transfers

 

If you are located outside the Netherlands, your personal information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside of your country of residence.

 

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9. Third-Party Links

 

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

 

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

 

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11. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@soulreach.life.